Legal
Rethink Your IT is committed to handling your information with care and respect. This policy explains what we collect, why we collect it, and how we use it. Plain English throughout.
Rethink Your IT is a technology consultancy based in Cambridge, Waikato, New Zealand. We work with small businesses across the Waikato region. References to "we", "our" or "us" in this policy mean Rethink Your IT.
Our website is rethinkyourit.co.nz. If you have questions about this policy or your information, contact us at paul@rethinkyourit.co.nz.
We collect information only when you choose to share it with us. This may include:
We do not collect payment information through our website. We do not collect sensitive personal information unless you choose to share it in direct correspondence.
We collect information when you:
Our website is hosted on Cloudflare Pages. Basic performance metrics and server logs are collected by Cloudflare to ensure site security and stability. These metrics are privacy-focused and do not involve individual user tracking or the use of cookies. We do not run advertising trackers or third-party analytics on this site
We use the information you share to:
We do not use your information for automated decision-making. We do not sell or rent your information to anyone. We do not add you to any mailing list without your agreement.
We do not share your personal information with third parties except in the following circumstances:
If you use our Health Check form, your submission is processed via a Cloudflare Worker and delivered by Resend, a transactional email service. Resend receives your name, email address, business name, phone number, and health check responses solely to deliver the notification email to us. We do not store form submissions on a central server database. Resend's privacy policy is available at resend.com/legal/privacy-policy.
We take reasonable steps to keep your information secure. Our website uses HTTPS throughout. Form submissions are processed via Cloudflare's secure edge infrastructure and transmitted via Resend using encrypted connections.
We retain your information only for as long as it is needed for the purpose it was collected, or as required by law. If you would like us to delete information we hold about you, contact us and we will action it promptly.
Our website does not use advertising cookies or tracking cookies. Cloudflare may set functional cookies as part of standard hosting and security operations. You can adjust your browser settings to manage cookies if you prefer.
Under the New Zealand Privacy Act 2020, you have the right to:
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
We may update this policy from time to time. Any changes will be posted here with an updated effective date. We will not reduce your rights under this policy without clear notice.
If you have any questions about this policy or how we handle your information, please get in touch.